Effective Date: 9/30/2024
At Maven Match, we take your privacy seriously. This privacy policy explains how we collect, use, and protect your personal information when you use our app and services. By using Maven Match, you agree to the collection and use of information in accordance with this policy.
1. Information Collection
We collect the following types of information when you use Maven Match:
Personal Information
Name
Email address
Profile information (e.g., job title, industry, bio)
Personality traits (optional)
Location (optional, for time zone and scheduling purposes)
Usage Data
Device information including device type and operating system
Log data, including IP address, browser type and version, pages visited, time and date visited, chat messages, affiliate links
App activity, including interactions with other users, matches, scheduling, third-party communities, app invitations, and introductions
Communication Data
When you communicate with other users via chat or other features within the app, we may store and review these messages to improve your experience and ensure compliance with our terms.
2. How We Use Your Information
We use the information we collect to:
Provide and improve the app experience: This includes personalized matchmaking based on the OCEAN test, scheduling, and communication features.
Facilitate networking and collaboration: Your profile data helps others in the Maven Match community connect with you meaningfully.
Send notifications and updates: We may use your email to send important updates, announcements, and recommendations.
Analyze app usage: To improve Maven Match, we analyze user behavior to understand how features are used and to make improvements.
3. Sharing Your Information
We value your privacy and do not sell your personal information. However, we may share your information in the following situations:
With other users: To enable meaningful networking, other users may view your profile details (excluding sensitive data) if you are matched.
Service Providers: We may share your data with trusted third-party vendors who help us operate the app (e.g., cloud storage providers, communication tools, and external plugins), but only as necessary to provide our service.
Legal Obligations: We may disclose your information if required by law or in response to legal requests, such as subpoenas or government inquiries.
4. Data Security
We take the security of your information seriously and implement industry-standard practices to protect your data from unauthorized access, use, or disclosure. Our security measures include:
Encryption: Personal data is encrypted during transmission using secure protocols (e.g., HTTPS).
Secure storage: Data is stored in secure databases with limited access to authorized personnel only.
Regular updates: We regularly review and update our security practices to keep up with evolving threats.
However, please note that no method of electronic transmission or storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
5. Your Privacy Choices
You have several options when it comes to controlling your data:
Update or edit your profile: You can update your personal information at any time through the app’s settings.
Delete your account: If you wish to close your account, you can do so in the app’s settings or by contacting us at hello@mavenmatch.app. When your account is deleted, your personal data will be removed from our systems, except where we are legally required to retain it.
Opt-out of communications: You can unsubscribe from marketing emails by updating your preferences in the app.
6. Third-Party Links
Maven Match may include links to third-party websites, services, or content. These third-party sites have their own privacy policies, and we are not responsible for the practices or content of those websites.
7. Children’s Privacy
Our app is intended for individuals over the age of 18. We do not knowingly collect personal information from anyone under the age of 18. If we become aware that we have collected information from a child under 18, we will take steps to remove the user and delete such information.
8. Privacy Policy Changes
We reserve the right to update our privacy policy. We will notify you of any significant changes by posting the new policy on our website, sending you an email notice, and providing a notice through the app. Please check your account and email regularly for updates.
9. Contact Us
If you have any questions or concerns about this privacy policy or how we handle your data, please contact us at: hello@mavenmatch.app.